Article 1) Parties:

SELLER/PROVIDER: CELALOĞLU GROUP TURİZM VE SAĞLIK HİZMETLERİ LTD ŞTİ.

Address: KOCATEPE MAH. LAMARTİN CAD. NO:40/3 İSTANBUL

Telephone: 0212 906 34 61

E-Mail: info@celaloglugroup.com

BUYER:

Name/Surname/Title: *****

Address: *****

Telephone: *****

E-mail: *****

Article 2) Subject of the Agreement:

This Distance Sales Contract has been arranged in accordance with the Law No. 6502 on Consumer Protection and Distance Contracts Regulation. The parties to this Agreement hereby accept and declare that they know and understand their obligations and responsibilities arising from the Law No. 6502 on Consumer Protection and Distance Contracts Regulation under this Agreement. The subject matter of this Agreement is the determination of the rights and obligations of the parties in accordance with the provisions of the Law No. 6502 on the Protection of Consumers and the Distance Contracts Regulation in relation to the sale and delivery of the Goods / Services with the qualifications specified in the Agreement, which the Buyer ordered electronically for the purchase of the Goods / Services of the Seller from the website named ‘ticketguide.com.tr’. The conclusion of this Agreement shall not prevent the execution of the provisions of the website membership agreements concluded by the parties with ticketguide.com.tr separately, and the parties hereby accept and declare that ticketguide.com.tr is not a party in any way in the sale of the Goods / Services subject to this Agreement and that it has no responsibility and commitment to fulfil the obligations of the parties under the Agreement.

Article 3) Product/Service Information and Terms:

The nature of the product / service utilised is as follows.

Product / Service Name: ‘*****’

Payment Method: Payment by Credit Card (***** TL payment)

Pieces: *****

Advance Price (including VAT): ***** TL

Article 4) Delivery Method:

Delivery Address: *****

Person to be delivered: *****

Institution/Company Name: *****

Invoice Address: *****

Article 5) Validity Period:

All information and promises provided to the BUYER regarding the product or service subject to this contract are valid only for the dates when the campaign is valid, and it is warned that the SELLER is not bound by the information and promises given in this contract after the validity date of the campaign.

Article 6) General Provisions:

6.1. The parties to this distance sales contract are the BUYER and the SELLER and all obligations and responsibilities related to the fulfilment of this contract belong to the parties; the parties accept, declare and undertake that

CELALOĞLU GROUP TURİZM VE SAĞLIK HİZMETLERİ LTD ŞTİ. which is not a party to this contract, has no obligation and responsibility. This contract enters into force on the date of electronic approval by the BUYER.

6.2. The BUYER accepts, declares and undertakes that he / she has read and understood all the information about the characteristics and conditions of sale of the product / service subject to the contract specified in Article 3 and that he / she has given the necessary approval for the purchase of this product / service.

6.3. The SELLER is responsible for the delivery of the product / service subject to the distance sales contract intact, complete, in accordance with the qualifications specified in the order and, if any, with warranty documents and user manuals.

6.4. For the delivery of the product / products subject to the distance sales contract and the provision of services, the preliminary information form and this distance sales contract must be confirmed electronically and the price of the product / products or service / services must be paid in the payment method preferred by the BUYER. If for any reason the price of the product / products or service / services is not paid or cancelled in the bank records, the SELLER shall be deemed to be released from the obligation to deliver the product / products and provide the service / services.

6.6. The BUYER and the SELLER accept, declare and undertake that the correspondence addresses mentioned at the beginning of this distance sales contract are valid notification addresses and that all notifications to this address will be deemed valid.

6.7. The SELLER does not impose any additional cost on the BUYER regarding the fee schedule due to the use of the website www.ticketguide.com.tr used to place an order.

6.8. Persons under the age of 18 and adults deprived of the power of discernment or restricted adults cannot make purchases from the SELLER.

Article 7) Right of Withdrawal:

BUYER, you have the right to withdraw from the contract within fourteen days from the date of receipt of the voucher or signing of the contract, without giving any reason, in the form of a text (eg letter or e-mail) or by sending the voucher back or rejecting the voucher, except for the exceptions specified in Article 8 of this distance sales contract, and we undertake to refund the price we have received within 7 (seven) business days from the date of receipt of the withdrawal notification and to take back the voucher. It will not be possible to withdraw from the contract after the voucher is converted into goods or services in the partner. If the coupon (Opportunity) is not used until the expiration date, it will not be possible to benefit from this opportunity / service, cancellation or refund will not be made. After the expiry date of the opportunity, the SELLER is given 3 months additional time, during this period, if the SELLER wishes, the opportunity / service can be given in return for the expired coupon code, if the opportunity / service is not used during this period, you will be deemed to have benefited from the opportunity / service and your invoice will be issued by us.

Article 8) Products / Services for which the Right of Withdrawal cannot be exercised:

a) Contracts for goods or services whose price changes depending on fluctuations in financial markets and which are not under the control of the seller or provider.

b) Contracts for goods prepared in line with the wishes or personal needs of the consumer.

c) Contracts for the delivery of perishable goods or goods that may expire.

ç) Contracts for the delivery of goods whose protective elements such as packaging, tape, seal, package have been opened after delivery; contracts for the delivery of goods whose return is not suitable in terms of health and hygiene.

d) Contracts relating to goods that are mixed with other products after delivery and cannot be separated due to their nature.

e) Contracts for books, digital content and computer consumables presented in material media if the protective elements such as packaging, tape, seal, package are opened after the delivery of the goods.

f) Contracts for the delivery of periodicals such as newspapers and magazines, other than those provided under a subscription contract.

g) Contracts for accommodation, goods transport, car hire, car hire, food supply and leisure time utilisation for entertainment or recreation, which must be made on a specific date or period.

ğ) Contracts for services performed instantly in electronic media or contracts for intangible goods delivered to the consumer instantly.

h) Contracts for services whose performance is started with the consent of the consumer before the expiry of the right of withdrawal period.

Article 9) Authorised Court:

In disputes arising from the implementation of this distance sales contract, the Consumer Arbitration Committees and Consumer Courts in the place where the BUYER purchases the goods or services or where the BUYER's residence is located within the monetary limits announced by the Ministry of Customs and Trade every year are authorised.

This distance sales contract has been read, accepted and confirmed by the parties electronically. In matters not regulated in this distance sales contract, the provisions of the Law No. 6502 on the Protection of Consumers and the relevant legislation shall apply.

Article 10) Notices and Evidence Agreement:

All correspondence between the Parties under this Agreement shall be made via e-mail, except for the mandatory cases listed in the legislation. The Buyer accepts, declares and undertakes that the official books and commercial records of the Seller and ticketguide.com.tr  and the electronic information and computer records kept in its own database and servers will constitute binding, conclusive and exclusive evidence in disputes that may arise from this Agreement, and that this article is an evidential contract within the meaning of Article 193 of the Code of Civil Procedure.

Article 11) Enforcement:

This Agreement consisting of 11 (eleven) articles has been read by the Parties and concluded and entered into force on ***** by being approved electronically by the Buyer.